The Virginia Department of Veterans Services has improved functionality of an existing service and created an efficient, effective and productive platform that benefits both the agency and the veterans it serves. The BeneVets Automated Claims Application allows the agency to develop and submit veteran claims to the U.S. Department of Veterans Affairs entirely through electronic processes.
The application eliminates extensive paper usage, significantly reduces postage and supply cost and most importantly, decreases the time it takes for a veteran’s claim to move through the state and federal process. New quality controls significantly reduce errors; its use has substantially reduced the backlog of veterans’ claims. Virginia is the first and only state to utilize and implement a completely electronic veterans claims filing system.